ENGLISH | AFRIKAANS | DISCLAIMER
This workshop teaches you
how to become more effective
and take responsibility in both your
personal and professional life.

YOU WILL LEARN HOW TO:

  • Take personal control and responsibility by first assessing needs
  • Become an effective person, understand different relationship styles and carry out an assertiveness self-appraisal
  • Say "no" without feeling guilty
  • Be self-disclosing and handle resistance
  • Communicate in ways that prevent conflicts from occurring and/or reducing the number of conflicts
  • Confront others effectively while developing a clear understanding of who owns the problem
  • Deal with anger in self and others
  • Effectively reduce anxiety
  • Understand the nature of conflict and the three methods of conflict resolution
  • Resolve conflicts in a way where everybody wins by using a six-step problem-solving procedure
  • Resolve values collisions and discover the choices of ways to deal with other people's values in collision with your own
  • Be an effective helper when someone else has a problem by developing a way of listening so that others will talk
  • Avoid responses that actually roadblock communication when another person is experiencing a problem
  • Assess needs by understanding the different levels of human needs development
  • Make the most effective use of time by making clear distinctions on the various ways you spend your time
  • Plan and take control of the mental, emotional and physical aspects of your life
  • Find and utilize resources for personal growth
  • Be Your Best is a revised and updated version of the Effectiveness Training/ Effectiveness Training for Women program (E.T./E.T.W.)
In addition to the communication
skills and conflict resolution methods
taught, this course offers training
in assertive skills, how to handle
anxiety, and how to set goals for
becoming more fulfilled.
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